Política de privacidad

We respect your privacy and are committed to protecting the personal data you share with us when using Godz services and this website. This Privacy Policy explains what information we collect, how we use it, who we share it with, the rights you have under data protection laws, and how to contact us.

Information We Collect

We collect information that helps us provide, improve, and secure our services. This includes:

• Account information: details you provide when registering and verifying your account.
• Contact information: such as your name, email address, and any messages you send to our support team.
• Technical and usage data: IP address, device and browser information, log data, and how you interact with our site and services.
• Communications data: records of correspondence with us, including support requests and moderation notes.
• Preferences and settings: language, notification preferences, and other choices you make in your account.

How We Use Your Information

We use personal data to operate and maintain our services, to keep them secure, and to communicate with you. Typical uses include:

• Creating and managing your account and verifying identity when required.
• Providing customer support and responding to your requests.
• Operating, improving, and personalizing the website and services.
• Detecting, preventing, and responding to fraud, abuse, or other security incidents.
• Sending important service messages and, where you have agreed, marketing communications.
• Performing analytics and research to understand usage and improve offerings.

Lawful Bases for Processing (GDPR)

When we process personal data of individuals in the European Economic Area, we rely on appropriate legal bases under the GDPR, including:

• Performance of a contract: processing necessary to provide our services to you.
• Legal obligation: processing required to comply with laws and regulatory obligations.
• Legitimate interests: processing for fraud prevention, security, service improvement, and direct communications where such interests are not overridden by your rights.
• Consent: where you have given clear permission (for example, for marketing or certain cookies). You can withdraw consent at any time where applicable.

How We Share Information

We share personal data only as required to provide our services and to meet legal obligations:

• Service providers and processors who perform services on our behalf, such as hosting, analytics, and customer support.
• When necessary to comply with laws, regulations, court orders, or to respond to lawful requests from public authorities.
• To protect the rights, property, or safety of our users, employees, or others and to prevent or address fraud or security issues.

Cookies and Tracking Technologies

We and our partners use cookies and similar technologies to operate and improve our site, enhance security, and tailor your experience. These technologies may be used for:

• Essential functions required to provide our services.
• Analytics and performance measurement.
• Advertising and personalization where you have given consent.

You can control cookies through your browser settings and by managing preferences when offered on our site. Blocking some cookies may affect site functionality.

Data Retention

We keep personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and the purposes for processing.

Your Rights

Under applicable data protection laws, including the GDPR, you have rights in relation to your personal data. These include the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data in certain circumstances.
• Request restriction of processing in certain circumstances.
• Object to processing based on legitimate interests or direct marketing.
• Request portability of data you have provided to us in a structured, commonly used format.
• Withdraw consent where processing is based on your consent.

To exercise any of these rights, contact us at [email protected]. We will respond within applicable legal timeframes. You also have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

Data Security

We implement technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, and loss. Measures include access controls, encryption where appropriate, network security, and staff training. While we work to protect your information, no system is completely secure and we cannot guarantee absolute security.

International Transfers

Personal data may be processed in countries other than the one in which you live. When we transfer data internationally, we use legal safeguards to protect your information, such as standard contractual clauses or other approved mechanisms, and require service providers to implement appropriate security measures.

Children's Privacy

Our services are not intended for children. We do not knowingly collect personal data from individuals under the age allowed by applicable law. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make material changes, we will provide notice by posting the updated policy on the site and, where appropriate, notifying you directly.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at [email protected].